Contract The following contract terms and conditions (‘the terms’) should be read before placing an order for products (‘the goods’) listed on the site as both you (‘the customer’) and MacStore will be legally bound by these terms upon MacStore's acceptance of the customers order. Dispatch of all or part of the goods ordered represents the only legally binding contract between Macstore and the customer.
Pricing The total price payable by the customer is calculated from the prices listed on the MacStore's website at the time of placing the order. VAT shall be added at the current rate applicable, plus any packaging, handling, delivery or insurance charges that may apply.
Payment Payment must be received in full for all goods ordered including any additional charges before the goods can be dispatched to the customer.
Delivery Proof of delivery (POD) by way of a signature is required upon delivery of the goods, whereupon title to the goods shall pass to the customer. The customer shall notify MacStore within 10 days if an order has not been received.
Stock MacStore endeavors to hold sufficient stock to fulfill all orders, however if MacStore has insufficient stock to complete an order it may at its discretion delay shipment, substitute similar goods or may part-ship. If MacStore is unable to supply any goods ordered, payment will only be taken for the goods dispatched.We reserve the right to cancel your order or part
thereof if our suppliers
are unable to supply the product you require. Should we be unable to supply a product due to the inability of our
suppliers to provide the product we are under no obligation to do
anything other than remove the product from our site. You are not charged if the product is unavailable.
Cancellation An order may be cancelled by e-mail providing the order has not already been dispatched to the customer.
Damaged Goods If the goods received are damaged, deemed faulty or not as ordered the customer e-mail MacStore within 5 days and return the goods within 28 by recorded post. MacStore will replace or repair any defective or incorrectly delivered goods at MacStore cost, or refund the price paid in full within 30 days.
Liability MacStore shall not be liable for any loss of profits, inconvenience, consequential or indirect loss or damage or have any liability to pay compensation other than any refund outlined in Clause 7 and 9.
Returns All returns must be accompanied with a returns form (RMA). Goods can be returned for any reason, providing MacStore is advised by e-mail within 5 days and the goods returned at the customer’s cost by recorded delivery within 7 days of receipt. The goods must be received in the same packaging and condition as originally dispatched. Liability and risk for the goods in transit shall be the customer’s responsibility. A refund for the full price paid, less any delivery charges applied will then be issued within 30 days.
Insolvency MacStore reserves the right to refuse or suspend supply or terminate any credit agreement should debts not be paid when due or if proceedings are instigated against the customer alleging bankruptcy, insolvency or for any other reason.
Force Majeure MacStore shall not be liable for any delay or failure to supply goods or for any defect, damage or malfunction to the goods caused by circumstances beyond its control (this includes without limitation, strikes, fire and industrial disputes)
General MacStore cannot guarantee the accuracy of information, specifications, pricing, misprints, errors or omissions in any of its published material or any representations or misrepresentations made by company personnel or its agents.
Legal These terms and conditions are governed by the law of England and Wales. If any part is deemed invalid or unenforceable the validity and enforceability of all other parts shall not be affected. These terms and conditions do not affect the customer’s statutory rights.
Company details MacStore is owned by Khoo Systems Ltd., 21, Silver Lane, Billingshurst, West Sussex RH14 9RN 01403 786984. Vat Registered No: GB 760 4597
